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Patients & Visitors

Patient Satisfaction

Phelps County Regional Medical Center utilizes the services of Press Ganey Associates, the industry’s leader in health care customer satisfaction measurement. A survey will be mailed to you shortly following your hospital visit. Please reply to our survey so that we can continue to meet your needs.

Patient Satisfaction Information

In addition to the hospital survey, a random selection of patients will receive a patient satisfaction survey that is part of an ongoing national initiative by the United States Department of Health and Human Services to measure the quality of care in hospitals. Results from these surveys will be used to help consumers make choices about hospital care and will help hospitals improve the care they provide. Both surveys are important and we appreciate you taking the time to complete and return them.