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Patients & Visitors

Patient Concerns

If you have a concern:

  1. Tell the staff of your concern.

 

  1. If you are not satisfied and still have a concern, ask to speak with the supervisor or director of that department.

 

  1. If your concern is still not addressed, please contact hospital administration.

 

  1. Also, you have the right to notify the following:
  1. Missouri Department of Health and Senior Services (Health Services Regulation) section at 573-751-6303 or email the concern to complaint@health.mo.gov.

OR

  1. The Joint Commission at 800-994-6610 or email patientsafetyreport@jointcommission.org.