Intensive Care Unit

Phelps County Regional Medical Center’s Intensive Care Unit provides continuous specialized care to patients who need the monitoring and support offered in a critical care setting.

Why Choose PCRMC?

Our mission is to strive to give quality care to our patients and their loved ones, as if they are our own.
The ICU and all of its guidelines are structured to put patient care and safety first. We strive to deliver the best possible care to our patients.

ICU Visitor Information
The ICU is open to receive visitors 24 hours a day, however, recommended visiting hours are tailored to meet each patient’s unique needs and are determined at physician and nurse discretion. The ICU asks visitors to refrain from visiting the unit from 6:00 a.m. to 8:00 a.m. and from 6:00 p.m. to 8:00 p.m. to ensure patient privacy during report times.

Because of the complex care and rest needed for our patients, only three visitors are allowed at bedside. Children under the age of 12 are not allowed to visit the ICU, although special considerations may be given under certain circumstances. We also ask that guests limit visits to the patient during normal sleep time. This allows patients to get the rest they need.

To provide the best possible care to the patient, visitors are asked to leave the unit when patients are being admitted, during critical situations or when certain procedures are being performed. The unit may be closed to visitors at any time due to emergency situations.

For patient safety, the ICU is a locked unit. To gain access, press and release the button outside the doors. Someone will respond to your request as soon as possible. Please be patient. If the nurses are busy caring for your loved one, the response may be briefly delayed.

Patient Liaison
In order for the ICU staff to maintain communication and provide the best possible care, we do require that a patient liaison be designated by the family. This person will be responsible for keeping other loved ones updated on the patient’s condition. Please ask the designated patient liaison any questions you have regarding a patient’s condition. Please inform the primary nurse of your designation as patient liaison.

ICU Waiting Room The ICU waiting room is provided for the comfort and convenience of family members of ICU patients. Blankets and fold-out beds are available during night time hours. Personal care items can be bought in the Gift Shop, which is located inside the Main Entrance of the hospital.

Due to limited space, we ask that a minimal amount of belongings be brought into the ICU and waiting room. Cards and notes are welcome gifts for ICU patients. To reduce the risk of infection, please do not send (or bring) flowers or food.

Taking Care of Yourself Having a loved one in the ICU can be a difficult and stressful time. It is important for you to take care of yourself by eating meals and getting rest. Therefore, we encourage you to return home for the night if possible.

Chaplain and Social Services The chapel is located on the first floor next to the emergency deparment. A chaplain is on call 24-hours a day to meet your emotional and spiritual needs. To contact the chaplain, call (573) 458-7935 or the ICU desk at (573) 458-7298.

For More Information If you have special questions or concerns about the care your loved one is receiving in the ICU, please contact Cindy Butler, director of critical care, at (573) 458-7289.