Phelps County Regional Medical Center’s Intensive Care Unit (ICU) provides continuous specialized care to patients who need the monitoring and support offered in a critical care setting. Critical care helps people with life-threatening injuries and illnesses and involves close and constant attention by a multidisciplinary team of healthcare providers. PCRMC understands that admittance in the ICU can be an overwhelming experience for patients and their loved ones, and the healthcare providers are adept at keeping open lines of communication to ensure all parties are well-informed about the patient’s status. Families are encouraged to ask questions of the healthcare team to ensure that everyone has a common understanding of the health condition and the care plan.
Because the ICU is a high-risk specialty unit, certain rules apply to the unit to ensure the safety and privacy of the patient during his/her stay. Please see below for special considerations.
The ICU is open to receive visitors 24 hours a day; however, recommended visiting hours are tailored to meet each patient’s unique needs and are determined at the discretion of the attending physician. The ICU asks visitors to refrain from visiting the unit from 6:00 a.m. to 8:00 a.m. and from 6:00 p.m. to 8:00 p.m. to ensure patient privacy during report times.
ICU Overnight Stay Guidelines
Having a loved one in ICU can be a difficult and stressful time, and we encourage you to return home to rest at night if possible. If you must stay overnight, the ICU waiting room is provided for the comfort and convenience of family members of ICU patients. Blankets and fold-out beds are available during night-time hours. Personal care items can be bought in the Lily Pad Gift Shop which is located inside the Main Entrance of the hospital.
ICU Child Visitation Policy
Due to the potential infection risk and challenging emotional experience, children under the age of 12 are not allowed to visit the ICU, although special considerations may be given under certain circumstances.
Palliative Care Services
PCRMC offers emotional and spiritual support for families during times of crisis. The non-denominational chapel is located on the first floor next to the Emergency Department. At the patient’s request, the hospital chaplain often sees a patient before his or her minister is aware of the hospitalization and acts as a liaison for local clergy. With the patient’s permission, the chaplain can call the family pastor, priest, rabbi or other religious leader on behalf of the patient to facilitate additional support.
For More Information
If you have questions about the care your loved one is receiving in the ICU, please contact Ryan McKee, director of critical care, at (573) 458-7289.